Your Virtual IT Department

BordersTech.com offer an "on demand" full service outsourced IT department, providing solutions tailored to your specific needs and budget, including:
 Proactive Remote Monitoring & Management
Finding and fixing server, network or desktop computer errors before you even realise there's an issue
 Helpdesk Support
Fast, responsive remote support via phone or email with a clear Service Level Agreement (SLA)
 On-Site Hardware & Software Support
Based in the Lothian Borders we can get to you faster to set up hardware, troubleshoot server issues or swap out broken devices sooner than an
Edinburgh-based firm could

We deliver services and products to match your requirements on timescales which meet your need. We don't just please our customers ... we delight them!

Network Solutions and Rural Connectivity

Historically, connectivity is one of the biggest challenges facing businesses in the South of Scotland today. Our specialised networking services can fill in the gaps and ease the pain.
 Alternative Broadband & Failover solutions
We design systems that utilise standard fibre or VDSL, 4G/5G mobile data networks or satellite systems (like Starlink) to ensure that rural farms and holiday lets etc stay online
 Point-to-Point Wi-Fi and Networking
Solutions offered include setting up long-range wireless bridges for agricultural clients who need internet connection extended from the main farmhouse out to distant barns, workshops or holiday cottages
 Robust managed Wi-Fi
Delivering seamless guest networks, crucial for the local hospitality, tourism and retail sectors, we implement Wi-Fi optimisation, router setup, connectivity fixes, and full diagnostics

Cyber Security and Compliance

We strongly advocate "prevention preferred to cure"; if you unfortunately experience an incident we can be the "Local Face, Fast Response" to get you back on track.

A single malware infection can bring your business to a grinding halt and compromise your sensitive data. Our professional virus scanning and removal service goes far beyond basic, off-the-shelf antivirus software; we conduct deep system forensics to detect hidden threats, rootkits, and malicious scripts that standard scans often miss.

Whether you are running local office workstations or managing remote servers, we proactively monitor, isolate, and eliminate digital threats to keep your infrastructure secure, resilient, and running at peak performance.

Our services deliver risk reduction and reputational protection while fully supporting business continuity when the chips are down.

Hardware and Software Upgrades

Rather than just selling new boxes we prefer to focus on cost-effective performance optimisation which protects the pound in your pocket and dramatically extends hardware life

 "Green IT Solution"
Small businesses and local charities simply don't have budgets to completely replace an ageing fleet of PCs. We can quickly swap old technology mechanical hard drives for much faster Solid State Drives (SSDs); add an affordable RAM upgrade and you won't look back
 Windows 11 Migration
With Windows 10 now actually beyond "End Of Life" there is no reason for for you to be stranded on hardware that doesn't precisely meet Microsoft's specification - we have low cost upgrade paths to suit your budget
 Thermal Management
What's that? It's an important aspect of Preventative Maintenace for all computers. Internal accumulations of dust will cause overheating and premature hardware failure

Website, EMail and Offsite Backups

Based in the heart of the Scottish Borders, we provide dependable, local website and email hosting with servers replicated in three European countries designed to keep your business securely connected to your customers.

We move you away from anonymous, automated tech support lines and offer fast, tailored hosting solutions on high-performance servers, complete with robust spam filtering, secure SSL certificates, and essential email authentication protocols like DKIM and SPF.

Whether you are launching a new responsive Bootstrap site for a local business in Hawick or managing critical communication systems across Selkirk, we deliver the proximity, technical expertise, and personal service that large corporate providers simply cannot match.

Domain Registration and DNS Services

We provide reliable domain registration and robust DNS hosting tailored specifically for businesses across the Scottish Borders. Taking the guesswork out of securing your online identity, managing everything from your initial domain purchase to configuring the complex DNS records that keep your website and email routing flawlessly.

By ensuring your DNS is hosted on our own fast, secure nameservers which are in three European countries and peer directly with Google's public DNS cloud, we guarantee minimal latency and maximum uptime for your digital presence.

Whether you need to set up custom records for local web projects or lock down your domain security, you get expert, personal handling from a local partner who ensures your business's foundations are rock solid.